In an industry shaped by constant change – from new mobility modes to evolving passenger expectations – agility is everything. That’s why Matawan has been natively built as a cloud-based SaaS platform, designed from day one to support continuous innovation, operational flexibility, and long-term efficiency.

Here’s how this model creates value for our customers and partners:

1. Continuous Innovation, Without Disruption

Our cloud-native architecture enables ongoing delivery of new features, without service interruptions or costly upgrades. For public transport authorities and operators, this means faster access to the tools that matter – often with just a configuration update rather than a full redevelopment cycle.

For instance, partners can quickly benefit from new capabilities such as:

• Loyalty and rewards programs
• Interoperability with parking systems
• 3rd party mobile applications
• Integration of bike-sharing or other micro-mobility services
• etc.

These are just a few examples. The key advantage: our platform evolves continuously with the needs of the mobility ecosystem – no major IT projects or delays required.

2. Flexibility to Scale and Integrate

Every city, region, and network is different – and they evolve. With SaaS, we provide built-in scalability and modular architecture to meet those changing needs.

Want to implement a new interoperability with a neighboring network, or integrate a new technology system? Support a spike in seasonal traffic? Deploy multi-tenant or single-tenant configurations across multiple authorities? It’s all natively supported – with minimal friction, faster deployment, and no dependency on legacy infrastructure.

Our open APIs and configurable modules ensure that partners can adapt quickly as priorities shift – whether that means expanding geographically, launching new services, or modernizing operations.

3. Lower Total Cost of Ownership (TCO)

SaaS significantly reduces both CapEx and OpEx by eliminating the hidden costs of traditional on-premise systems:

• No physical infrastructure or local hosting to maintain
• No manual upgrades or patch management
• Reduced internal IT workload and integration efforts
• Predictable, subscription-based pricing for easier financial planning
• No big bills when you want to introduce innovation, …

However, TCO comparisons between legacy and SaaS models can be misleading if they focus only on fixed timeframes (e.g. 8 years). Legacy systems often hide recurring costs – such as upgrades every 4-5 years, unexpected maintenance, costly integrations, and staff time – that are hard to quantify upfront.

By contrast, SaaS offers:

• Faster time-to-value: new services are deployed in weeks, not months
• Fewer cost overruns: no surprises or version migration fees
• Optimized resource use: internal teams can focus on operations, not IT firefighting

Across industries and it’s true in our world, SaaS tends to reduce cost by 15-30% and accelerate time-to-market up to 50% (sources from Gartner, McK and Capgemini)

When all these factors are considered, the SaaS model delivers not only a lower TCO but greater agility and long-term resilience.

Future-Proofing Public Mobility

The future of mobility involves Account-Based Ticketing, partner system integration, and increasingly intelligent, data-driven services. A cloud-native SaaS foundation ensures that our partners are always ready, not just for today’s needs, but for tomorrow’s opportunities.

At Matawan, this isn’t just a technical decision – it’s a strategic one. Our commitment to SaaS is a commitment to continuous improvement, long-term scalability, and shared success with every mobility operator we serve.